Clear systems, out of messy processes.
Business analysis and process design for teams whose workflows, spreadsheets, or configurators have outgrown ad-hoc fixes. I document what's actually happening, write requirements a developer can build from, and build the tools in between.
What I do
Four ways in, one way of working
SOP Documentation
Turn a process that only lives in one person's head into a clear, numbered procedure someone new can actually follow.
Requirements & User Stories
Turn a feature idea into prioritized, developer-ready user stories with acceptance criteria — nothing built on a guess.
Legacy System Modernization
Assess an aging Excel or Access system running critical parts of your business and get a prioritized roadmap, not just a diagnosis.
CPQ / Configurator Logic
Translate how your team actually configures a product into validation and conditional rules a developer or admin can build.
Smaller jobs — spreadsheet cleanup, a one-off automation — are welcome too. Ask what fits.
Featured work
See the thinking, not just the résumé
Flip or Hold Analyzer
A working fix-and-flip-to-DSCR deal tool — model the entry bridge loan, then compare selling outright against refinancing into a rental, side by side, on real loan math.
More tools like this are on the way — each one built the way client work would be: from a real scenario, worked all the way through.
About
Ten-plus years, a few unrelated industries
Richard Renaud. Currently leading a systems migration for a global manufacturing and construction company, translating legacy spreadsheet and database logic into a modern configurator platform. Before that: manufacturing, telecom, banking, and staffing operations — including call-center workforce forecasting and fix-and-flip/DSCR loan processing. The process problems I've solved don't fit neatly into one industry. That's usually the point — the pattern underneath a messy process looks the same whether it's a product configurator or a loan file.